Residential Care Services
Overview
We support youth who have high and complex needs.
We have often seen the difference the caregiver relationship makes in the lives of children in care. We do not take on children without organising a professional consultation with the young person themselves. In these consultations, we ensure that we can provide an appropriate level of support.
We cannot emphasise enough the positive influence genuine care, cultural connection, a family oriented environment, and constructive pro-social activity has in supporting youth. Our mentors and caregivers offer these services to our most in need youth.
For high needs youth, we have a range of solutions to reunite them with their family or return to the community.
Finding the right match
Each child is unique. Our operating model facilitates their individual needs by matching them with the service and team that will deliver the best outcome.
We attribute our success to creating a home-like environment that enables our youth to maintain their connections with members of their own family and community. By partnering with both their family and community, we achieve positive outcomes collectively.
Group Home (Co Tenancy)
Here youth are able to live in a group styled living situation.
In our group home care, we aim to have a husband and wife act as “House Aunty & Uncle” alongside a team of caregivers providing weekend and holiday support/cover.
To minimise stress on child, we ensure that the same caregivers work long term within the care team to build lasting relationships.
Individual care
Extremely high needs youth may require extensive personalised care.
This can be delivered via fee for service or a longer term contract of 12+ months.
A care team is built specifically to support the child We ensure that the staffing plan is built around the unique needs of the child. As a general rule, staff rotate every 24 hours only.
The team leader is responsible for ensuring the individual needs of the child are met and that all necessary reports are delivered to our partners.
Quality Standards
We are committed to continually improving the quality of our services. Our Youth Workers (Caregivers) are expected to:
Undergo ongoing training and a detailed induction with a Level 4 certificate in Youth Work.
Have a first-aid certification
Be drug-free and commit to random drug testing.
Hold and maintain a clean drivers licence.
Act as a mentor and lead by example. We look for integrity-led and motivated people who want to get out and do things with our youth.
Upload case notes to the case management system each day – these can be shared with the necessary stakeholders in real-time.
